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How do I initiate a return?

To initiate a return if damaged in transit, please contact our customer service team using the form below

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What should I do if my package is damaged during shipping?

If your package arrives damaged, please contact our customer service team using the form below.

We will work with you to resolve the issue and ensure you receive a replacement or refund.

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ABOUT Dr Gerardo Poli

Dr Gerardo Poli is an Emergency Veterinarian and Director at Animal Emergency Service in Brisbane, Australia. He is author and creator of the MiniVet Guide To Companion Animal Medicine and Clinical Pathology Flashcards. He is passionate about mentoring, coaching and inspiring the future generation of vets throughout the world.

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