Frequently Asked Questions

We ship to the following countries:

Algeria
Australia
Brazil
Canada (temporarily stopped because of Canadian post strikes)
Chile
Ecuador
Egypt
Fiji
Hong Kong
India
Indonesia
Israel
Japan
Malaysia
Mexico
Morocco
New Zealand
Pakistan
Phillipines
Puerto Rico
Qatar
Saudi Arabia
Singapore
South America
South Korea
Sri Lanka
Taiwan
Thailand
United Arab Emirates
United Kingdom
Uruquay
USA
Vietnam

We also ship to EU via https://minivetguide.de/

More details can be found on our shipping page by clicking here

Shipping times may vary depending on your location and the shipping method chosen. Please refer to our shipping guidelines for more information or contact our customer service team for specific details.

Additional fees or taxes may apply to international orders, such as customs duties or import taxes. These fees are the responsibility of the customer and may vary depending on the destination country’s regulations. Please check with your local customs office for more information.

There is FREE shipping within Australia. All international orders will have shipping costs applied. The shipping cost is added at checkout when selecting your country and products. The prices are supplied from the postal service used for international shipping based on destination and weight.

I miss-typed my shipping address or contact info, can I change it?
If you need to change the shipping address after placing an order, please contact our customer service team as soon as possible. We will do our best to update the address if the order has not already been shipped.  We do tend to post within 48 hours.

Unfortunately the prices are provided directly from AUSPOST – we don’t set the prices.

Yes, we offer international shipping to select countries.  The shipping cost is added at checkout when selecting your country. The prices are supplied from the postal service used for international shipping.