Refund and Returns Policy

Thank you for your purchase.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

To start the process please email gerardo@minivetguide.com with your order number, and we will email return address details

If anything is unclear or you have more questions feel free to contact our customer support

 

Want to Buy in Bulk?

You can purchase up to 9 copies of the books and veterinary flashcard sets. Up to a maximum of 15 mixed products can be added to the cart. You can save up to 20% by sharing postage costs.

Grab friends and colleagues to organise an order of 10+ of each product, for further bulk discounts.

Email gerardo@minivetguide.com for more info.